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Technical and calibration service

Return of a device

Reasons for returning a device y´can be the following:

  • Inspection and adjustment
  • Repair or
  • Return of a rented device or rented replacement device

Please enclose a completed declaration of contamination with each device, that is returned to SITA Messtechnik GmbH or send it via e-mail to service@sita-messtechnik.de.

Download the declaration of contamination here.

Devices without cmpleted declaration of cntamination must not be processed!

 

Return delivery of a rented or rented replacement device

Please make sure that the device is retuned in an appropriate condition and full scope of delivery.

 

Return delivery for inspection and adjustment or repair

If you send a device to SITa Messtechnik GmbH for inspection and adjustment or repair, please not the respective checklist below:

Fluorescence measuring devices

- Completed declaration of contamination

- Describtion of error / servicing needs

- Device including sensor

- Calibration standard N0/ N1 or C0/C1

- Case for safe transport

Tensiometer

- Completed declaration of contamination

- Describtion of error / servicing needs

- Device including sensor (if present)

- Used capillaries

- Case for safe transport

Contact angle measuring devices

- Completed declaration of contamination

- Describtion of error / servicing needs

- Device including sensor

- Calibration standard

- Case for safe transport

Foam measuring devices

SITA FoamTester

- Completed declaration of contamination

- Describtion of error / servicing needs

- Device

- Used measuring vessel

- Original Case for safe transport

 

SITA foam tester R-2000

- Completed declaration of contamination

- Describtion of error / servicing needs

- Device

- Used measuring vessel

- Original Case for safe transport (please remove the vessel from the device for transport)

 

For any questions about return delivery or technical problems with your device, please call us at +49 (351) 871 8041 or write an E-Mail to service@sita-messtechnik.de.

 

Please enclose a complete declaration of contamination with each return delivery of a device.

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A business unit of SITA Messtechnik GmbH.

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